The most important information about your stay
Do you have questions about your stay? Don’t worry, we’ve pulled together all the most useful information about your holiday here with us in Desenzano.
Villa Rosa Hotel accommodates small-sized dogs and pets (maximum 10/12kg). For hygienic reasons they are accepted only in our standard double rooms on the ground floor with wood flooring (whereas all other rooms are carpeted). We apply an additional charge of €20.00 each day for your pet’s stay. It is necessary to check room availability by contacting the hotel at 0309141974 or by e-mail email@example.com.
In order to guarantee a good cohabitation with the other hotel guests, we kindly ask you to follow a couple of simple rules, as follows:
- The dog can’t be off the leash while walking through the common areas.
- The dog can’t be left unattended in your room, except during breakfast and dinner (in this case, please inform the reception staff).
- In case you prefer not to leave the dog alone in your room during meals, you are allowed to bring it to the restaurant. Please be informed that the dog has to stay on the leash under the table and cannot enter the buffet area.
- Pets are not allowed in the swimming pool area.
ARRIVAL AND DEPARTURE
Check-in is from 2 p.m. and check-out is by 11 a.m. We have a luggage room at our guests’ disposal in case you arrive early in the morning or leave late in the afternoon. Please note that it is possible to request a late check-out (depending on availability and for an extra charge).
We also remind you that, according to Italian law, all guests (including minors) have to show a passport or identity card in order to check in.
In order to facilitate check-in and to avoid waiting time at the reception desk, we invite you to check-in online. You will receive the check-in form a few days before your arrival.
Accommodation and breakfast are free for children under the age of 4. For children over the age of 4, an extra charge will be applied based on age and board option.
BAR & BISTRO
The Villa Rosa Hotel's aim is to offer its guests a comfortable and accessible holiday experience. Some of the Superior rooms have been specially adapted to accommodate guests with disabilities or reduced mobility. The hotel's common areas and restaurant are accessible to all guests, with the exception of the swimming pool, which is not equipped with a ramp or lift.
Smoking inside the hotel is forbidden. It’s possible to smoke on the balconies, which all have ashtrays.
The tourist tax (until December 31, 2022 €2.00 per person per day, from January 1, 2023 €3.00 per person per day, not applied for children under the age of 15) is not included in the rates and must be paid directly at the hotel.
BIKES AND E-BIKES FOR RENT
Guests of the Villa Rosa Hotel can use the free bicycles (subject to availability) or choose to rent our E-bikes.
E-bike rental rates:
1 hour - € 5
2 hours - € 9
3 hours - € 12
4 hours - € 15
6 hours - € 20
Full day - € 25
LOST & FOUND – LHOST
Have you left something behind at the hotel on departure? Thanks to the “Lhost” service, you can retrieve your lost items easily and have them quickly delivered to you at home. Fill in the form at the following link Lhost – Villa Rosa Hotel.
You are welcome to conveniently pay in cash, by credit or debit card for your booking and the food and drinks you consume at Villa Rosa Hotel. To confirm a reservation, a credit card is required as a guarantee. We reserve the right to check the validity of the credit card provided by pre-authorising the amount of the fee according to our cancellation policy.
PARKING AND GARAGE
The hotel provides both a free outdoor car park (depending on availability) and an underground garage to be booked at extra charge. Beside the hotel you can find free public parking with a daily rate of € 12.00 (from 1 April to 31 October). A free public car park is located 400 metres from the hotel.
Electric vehicle charging stations are available at the hotel in cooperation with Porsche Destination Charging.
Our outdoor saltwater swimming pool with whirlpool corner is open during the summer season from 9 a.m. to 8 p.m. Comfortable chaise lounges and pool towels are available to guests.
For safety reasons, the pool is accessible only to the Hotel guests.
ROSE & SAPORI RESTAURANT
Our gourmet restaurant Rose & Sapori is open to both hotel guests and external customers. Gluten-free and lactose-free alternatives are always available on our menu. The restaurant is in fact A.I.C. (Italian Celiac Association) certified for gluten-free cuisine.
Lunch: 12.30 pm - 2 pm - from Wednesday to Sunday
Dinner: 7 pm - 10 pm - from Tuesday to Sunday
Closed on Monday
Gym with Technogym equipment open 24 hours a day.
The hotel does not have a private beach. However, right in front of the hotel you can find the Desenzanino beach, which offers sunbeds and umbrellas for hire and has changing rooms and a bar service.
The free Feltrinelli beach is also 300 metres from the hotel.
Also 2.5 km from the hotel (Rivoltella Hamlet) there is the Spiaggia d'Oro beach, which offers sunbeds and umbrellas for hire and has changing rooms, free parking and bar service.
3 km from the Hotel (Lonato lakefront) you can find the private white sandy Coco Beach Club, which offers sunbed and umbrella rental, changing rooms, bar service and music.
If you haven’t organised your transfer yet, please contact us by e-mail: We will be pleased to book a transfer for you with our trusted transfer company.